Senior Data Analyst
Mary Ann Cravens joined Stephens Insurance in 2015 as Technology Coordinator where she serves as a link between our agency, carriers, vendors, and clients. Part of her role is to plan, coordinate, and implement programs which in many cases are dependent on technology and data interchange. As she continues evaluation, quality assurance, and problem solving, Cravens has become essential as she monitors program performance to ensure client satisfaction.
Prior to joining Stephens Insurance, Cravens spent seven years in manufacturing, specifically quality control where she learned the value of customer service and the importance process and procedure have on the desired outcome.
National Producer Number: 18491055