Understanding Your Relationship with Stephens Inc. | Stephens

Who We Are

What We Do

We provide investment banking, research, sales and trading, asset and wealth management, public finance, insurance, private capital, and family office services.

About Us

We are a family-owned financial services firm that values client relationships, long-term stability, and supporting the communities where we live and work.

The Stephens Story

The idea of family defines our culture, because each of us knows that our reputation is on the line as if our own name was on the door.


Our reputation as a leading independent financial services firm is built on the stability of our longstanding and highly experienced senior executives.

Impact Initiatives

We are committed to corporate philanthropy; economic and financial literacy advocacy; and diversity, equity, and inclusion initiatives.

Our Brand Ambassadors

Stephens is proud to sponsor the PGA TOUR, LPGA Tour, and PGA TOUR Champions careers, as well as applaud the philanthropic endeavors, of our Brand Ambassadors.

Making Connections

We host many highly informative meetings each year with clients, industry decision makers, and thought leaders across the U.S. and in Europe.

Our Businesses

Capital Management

We provide fiduciary investment strategies to public-and private-sector institutional clients through asset allocation, consulting, and retirement services.

Fixed Income Sales & Trading

Decades of proven performance and experience in providing tailored fixed income trading and underwriting services to major municipal and corporate issuers.

Institutional Equities and Research

Proven industry-leading research, global market insights, and client-focused execution.


Customized risk management, property & casualty, executive strategies and employee benefits solutions that protect our clients over the long term.

Investment Banking

We assist companies with accessing capital through innovative advisory and execution services that help firms achieve their strategic goals.

Private Capital

We have been a trusted and reliable source of capital for private companies for over 70 years.

Private Wealth Management

Our experienced Private Client Group professionals develop customized investment strategies to help clients achieve their financial goals.

Public Finance

We are a trusted municipal advisor with proven expertise in public financings. We also work with clients in negotiated and competitive municipal underwritings.

Understanding Your Relationship with Stephens Inc.

Brokerage and Investment Advisory Relationships

Depending on your needs and your investment objectives, you may have brokerage accounts, advisory accounts or both. There are important differences between these types of accounts, and you should understand them so you choose the services that are right for you. Stephens Inc. is registered with the SEC as a broker-dealer and as an investment adviser, offering both brokerage and investment advisory services to clients. Your relationship with your Financial Consultant, and the obligations of Stephens Inc., will be different in different types of accounts.

Brokerage Services

As a broker-dealer, we will work with you to facilitate the execution of securities transactions on your behalf. In addition to taking your orders and executing your trades, we also provide investor education, investment research, financial tools (including financial calculators and financial analyses) and professional, personalized information about financial products and services, including, at times, recommendations to buy, sell or hold securities. We do not charge a separate fee for these services because these services are part of, or “incidental to,” our brokerage services.

When we act as your broker-dealer, we will not have discretion to buy and sell securities for you. This means that you will direct each trade before it is executed and that you, not we, will make individual buy, sell and hold decisions. Additionally, we do not have a fiduciary or investment advisory relationship with you, and our obligations to disclose information regarding our business, conflicts between our interests and yours and other matters are more limited than if we had investment advisory duties to you. We do not monitor your account on a continuing basis.

The way we make money creates some conflicts with your interests. You should understand and ask us about these conflicts because they can affect the recommendations we provide you. For example, we may buy securities from you, or sell securities to you, for our own accounts (acting as principal), or we may buy or sell securities acting as agent. The capacity in which we act may affect our profit on trades. Further, when we act as a broker, we are paid by you, and our profits, and our Financial Consultants’ compensation, may vary by product and over time.

Stephens and other Broker-Dealers are subject to the Securities Act of 1933, the Securities Exchange Act of 1934, the rules of self- regulatory organizations such as the Financial Industry Regulatory Authority (“FINRA”) and state securities laws, where applicable. These rules and laws require broker-dealers to, among other things:

  • Act in client’s best interest when providing a recommendation, and not put the broker-dealer’s financial or other interest ahead of the client’s. This includes conducting due diligence so that there is a reasonable belief that any recommendations to the client is in the client’s best interest, in light of his or her stated investment objectives, financial status, level of understanding and risk tolerance.
  • Seek to execute all client orders in the best available market by taking into account all the facts and circumstances, such as order price, order size and trading characteristics of the security involved.
  • Treat all clients in a manner characterized by high standards of honesty and integrity.

Stephens Inc. offers brokerage accounts to clients who desire to manage assets through brokerage accounts.

Your Financial Consultant’s Role in a Brokerage Account

Your Stephens Inc. Financial Consultant can assist you in identifying your investment needs and goals and creating investment strategies to pursue your goals as part of a brokerage account relationship. Some of the investment guidance we offer through our brokerage relationships may involve targeted financial planning services; such investment guidance should not be considered an advisory service unless it is offered as an integrated component of broader, more comprehensive financial planning services.

Investment Advisory Services

In addition to brokerage services, Stephens Inc. offers a variety of investment advisory programs and services to our clients, including financial planning services, nondiscretionary and discretionary asset management, and advice on the selection of professional asset managers, exchange-traded funds and mutual funds offered through our investment advisory programs. In a discretionary account, we can buy and sell investments within the parameters of the program you select in your account without asking you in advance. In a nondiscretionary account, we may give you advice and you decide what investments to buy and sell.

When acting as your investment adviser, we are acting as a fiduciary to you, which means we must act in your best interest and not put our financial or other interest ahead of yours. Our fiduciary duties cover our relationship with you, and encompass duties of loyalty, trust, and care toward you. As fiduciaries, we must obtain your consent prior to purchasing securities from you, or selling securities to you, for our own accounts (acting as principal).

We act as your investment adviser only when we have entered into a written agreement with you to do so. In such agreements, we expressly acknowledge our advisory relationship and obligations to you. When we act as your investment adviser, we provide you with a disclosure document about our advisory services that describes, among other things, information about our business, the services we provide, our advisory fees, our personnel, and potential conflicts between our interests and yours.

Additionally, for IRA accounts and accounts subject to the Employee Retirement Income Security Act (“ERISA”) for which we act as your investment adviser, we act as a fiduciary under ERISA.

In connection with our investment advisory services, you generally pay a fee based on the total value of the assets in your account on a quarterly basis, which covers investment consulting and certain brokerage services provided by Stephens Inc. and, in programs that provide for outside professional money management, the outside professional money manager’s fee. In advisory programs that may include exchange-traded funds, mutual funds or other pooled investment products, you will pay additional expenses charged by the funds that are not reflected in Stephens Inc.’s fees.

Stephens and other Investment Advisers are governed by the Investment Advisers Act of 1940 and applicable state securities laws, which govern conduct and disclosure requirements, creating a high legal standard that is referred to as a “fiduciary” duty to clients. These rules and laws require Investment Advisers to:

  • Disclose, and often avoid, material conflicts of interest.
  • Disclose additional compensation provided to affiliates as a result of the advisory relationship they have with clients.
  • Conduct proper due diligence and review clients’ investment restrictions and guidelines to make appropriate investment recommendations or decisions that are in clients’ best interest.
  • Provide ongoing investment advice based upon each client’s stated overall financial situation and monitor performance and revise recommendations as each client’s circumstances or investments change.
  • Always reasonably believe that actions are in the client’s best interests when providing services. However, Investment Advisers may not favor one client if that action will disadvantage another.

Your Financial Consultant’s Role in an Advisory Account

In our investment advisory programs, your Financial Consultant remains involved as a consultant, helping you to monitor performance and adjust your portfolio on an ongoing basis. In our discretionary programs, your Financial Consultant will have the discretionary authority to execute investment decisions on your behalf. In our non-discretionary programs, your Financial Consultant will make investment recommendations but you will maintain discretion over the investment decisions made in your account.

When We Act as Both Broker-Dealer and Investment Adviser

We may act as investment adviser and as broker-dealer to you at the same time, and the fact that we do so does not mean that our brokerage relationships are advisory ones. For example, although we consider your brokerage account assets in preparing guidelines or determining suitability for your investment advisory services, your brokerage relationship continues on your brokerage assets.

As another example, a client who has a comprehensive financial plan prepared by his or her Financial Consultant has an investment advisory relationship with Stephens Inc. with respect to that financial plan. The investment advisory relationship created by the financial plan terminates when the plan is delivered and does not extend to any existing brokerage accounts or to implementation of the financial plan. Further, the implementation may be done through brokerage accounts, advisory accounts, or a combination of both.

For More Information

We encourage you to ask questions so you completely understand when we are acting as broker-dealer and when we are acting as investment adviser, as well as the differences between your brokerage and advisory accounts, including the extent of our obligation to disclose conflicts of interest to you. The disclosure documents for our investment advisory services, which are available on request, provide information about our advisory services, including conflicts.

If you have additional questions about the nature of your accounts or the services you are receiving, please consult with your Financial Consultant.